terms and conditions
Terms & Conditions – Uvagai Ulaa Private Limited

Effective Date: 20/07/2026

Welcome to Uvagai Ulaa Private Limited. By accessing or using this website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue the use of this website.


1. Website Purpose

This website is designed to provide information about our travel services, tour packages, destinations, and travel-related offerings.

Submitting an enquiry through this website does not constitute a confirmed booking, reservation, or travel contract. A booking is confirmed only after written confirmation from Uvagai Ulaa Private Limited and receipt of the applicable payment.


2. Travel Enquiries

Users may submit enquiries for:

  • Domestic Tour Packages
  • International Tour Packages
  • Customized Tours
  • Group Tours
  • Educational Tours
  • Spiritual & Heritage Tours
  • Corporate Travel
  • Family & Honeymoon Packages

Our travel consultants will contact you based on the information provided.


3. Accuracy of Information

You agree to provide accurate, complete, and up-to-date information while submitting any enquiry or booking request.

Uvagai Ulaa Private Limited shall not be responsible for delays or service issues resulting from incorrect or incomplete information provided by the customer.


4. Pricing & Availability

All tour prices, itineraries, hotel details, transportation arrangements, inclusions, exclusions, and travel schedules displayed on this website are indicative and subject to change without prior notice.

Actual pricing may vary due to:

  • Airline fare changes
  • Hotel availability
  • Seasonal demand
  • Government taxes
  • Visa charges
  • Currency exchange fluctuations
  • Supplier revisions

Final pricing will be confirmed at the time of booking.


5. Booking Confirmation

A travel booking becomes valid only after:

  • Confirmation by Uvagai Ulaa Private Limited
  • Receipt of the applicable advance or full payment
  • Availability confirmation from airlines, hotels, transport providers, or other travel partners

We reserve the right to decline or cancel any booking due to unavailability or operational reasons.


6. Payments

Payment terms will be communicated during the booking process.

Failure to complete payment within the specified time may result in cancellation of the booking without prior notice.

Applicable taxes and service charges shall be borne by the customer unless otherwise specified.


7. Changes & Cancellations

Changes requested after booking confirmation are subject to availability and may incur additional charges.

Cancellation policies will vary depending on airlines, hotels, visa providers, and other third-party service providers involved in the itinerary.

Refunds, if applicable, will be processed according to the respective supplier’s cancellation policy.


8. Third-Party Services

Uvagai Ulaa Private Limited works with independent service providers including:

  • Airlines
  • Hotels
  • Resorts
  • Cruise Operators
  • Transport Providers
  • Visa Consultants
  • Insurance Providers

We act as a travel facilitator and are not responsible for delays, cancellations, schedule changes, overbooking, baggage loss, natural disasters, government restrictions, or other circumstances beyond our reasonable control.


9. Intellectual Property

All content on this website, including:

  • Logos
  • Text
  • Images
  • Videos
  • Graphics
  • Tour Descriptions
  • Website Design

is the exclusive property of Uvagai Ulaa Private Limited unless otherwise stated.

No content may be copied, reproduced, modified, or distributed without prior written permission.


10. User Conduct

Users agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Misrepresent their identity.
  • Interfere with the operation or security of the website.

11. Limitation of Liability

While we strive to provide accurate and up-to-date information, Uvagai Ulaa Private Limited does not guarantee that the website will always be error-free, uninterrupted, or free from technical issues.

We shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of this website or reliance on the information provided herein.


12. Privacy

Your use of this website is also governed by our Privacy Policy.

By submitting your personal information, you consent to the collection and processing of your data for travel enquiries, customer support, marketing communications, and related business purposes.


13. Force Majeure & Travel Insurance

Uvagai Ulaa Private Limited shall not be held liable for any loss, delay, cancellation, disruption, or additional expenses arising from events beyond our reasonable control, including but not limited to natural disasters, floods, earthquakes, cyclones, extreme weather conditions, pandemics, epidemics, government actions, civil unrest, strikes, transportation disruptions, or any other force majeure event.

In such circumstances, tour itineraries, travel schedules, accommodations, or transportation arrangements may be modified, postponed, or cancelled without prior notice. Any refunds, credits, or rescheduling shall be subject to the policies of the respective airlines, hotels, transport providers, and other third-party service providers.

Travellers participate in tours at their own risk and are responsible for ensuring they are medically fit and adequately prepared for travel. Uvagai Ulaa Private Limited strongly recommends that all travellers obtain comprehensive travel insurance covering, at a minimum:

  • Medical emergencies and hospitalization
  • Personal accidents
  • Trip cancellation or interruption
  • Flight delays or missed connections
  • Loss, theft, or damage of baggage and personal belongings
  • Emergency evacuation and repatriation, where applicable

Uvagai Ulaa Private Limited shall not be responsible for losses that could have been covered under a valid travel insurance policy.


14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in Tiruchirappalli, Tamil Nadu.


15. Contact Us

Uvagai Ulaa Private Limited

Office Address
No.13, 2nd Floor, Above Karur Vysya Bank, Sundarraj Nagar, Subramaniyapuram, Tiruchirappalli – 620020

Email: info@uvagaiulaa.com

Phone: +91 98894 98870